FAQs
*Frequently Asked Questions*
*1. How long does shipping take?*
Orders in Germany take 2–4 business days. International orders take 5–8 days.
*2. Is shipping free?*
Yes, free shipping on orders over €60 in Germany.
*3. Can I return my order?*
Yes, you can return items within 14 days of delivery. See the Return & Refund policy.
*4. Do you ship outside of Germany?*
Yes, we ship worldwide. Shipping rates are shown at checkout.
*5. How can I contact support?*
Use the Contact Us page or email: support@ebuujapan.com