FAQs

*Frequently Asked Questions*

*1. How long does shipping take?*  
Orders in Germany take 2–4 business days. International orders take 5–8 days.

*2. Is shipping free?*  
Yes, free shipping on orders over €60 in Germany.

*3. Can I return my order?*  
Yes, you can return items within 14 days of delivery. See the Return & Refund policy.

*4. Do you ship outside of Germany?*  
Yes, we ship worldwide. Shipping rates are shown at checkout.

*5. How can I contact support?*  
Use the Contact Us page or email: support@ebuujapan.com